The remote server returned an error: (500) Internal Server Error.

article image

Spotlight

Enbridge

As a transporter of energy, we operate the world’s longest and most complex crude oil and liquids transportation system across Canada and the U.S. As a distributor of energy, we own and operate Canada’s largest natural gas distribution company, serving more than two million customers in Ontario, Quebec, New Brunswick, and New York State. As a generator of energy, we have invested over $3-billion in wind, solar, geothermal, waste heat recovery, and other alternative energy technology projects – all of which have the capacity to generate more than 1,800 megawatts (MW) of zero-emission energy, and provide enough electricity to supply nearly 600,000 homes. We also have a significant and growing natural-gas gathering, transmission, and midstream business (transporting about 15 per cent of Texas natural gas production), and an increasing involvement in power transmission. We employ more than 11,000 people, primarily in Canada and the U.S., and have been named one of Canada’s Top 100 Employer

OTHER ARTICLES

The Key to Unlocking 100% Renewables

Article | February 27, 2020

The 100 percent renewable energy future doesn’t start with a country, state or region. It starts with a city. One power plant in a city, in fact. In Glendale, California. Glendale is a city of 200,000 people just north of Los Angeles. And in 2014, Glendale was in a tricky spot. The city’s natural-gas plant was old. The City Council faced a decision that would impact the municipality for decades to come: revamp the 252-megawatt gas plant or find local alternatives?

Read More

Outdated perceptions: how energy attitudes are damaging customer wallets

Article | March 22, 2021

Despite rising energy costs and dwindling customer ratings of the ‘Big Six’, over 37% of Brits still believe they are getting a good deal when it comes to gas and electricity. Here, Keith Bastian, CEO of rising independent Outfox the Market, challenges those age-old perceptions that are damaging consumer bank balances… I have never quite understood the notion of pay more for the same service. Except that last part, is really where the difference lies. As I have made my way through the energy market, it seems clear to me that we are facing a common notion. Age-old dinosaurs, that have relied on name status and brand power to retain customer loyalty, despite not providing anything different or any value-added service, give the impression that customers are somehow safer with them. That is the biggest misconception. We at Outfox the Market would like to challenge that. Of course, when I speak in such a way, I am referring to the ‘Big Six’, those long-established brands whose share in the energy market whilst substantial, is increasingly coming at the cost to its customers. For example, in the latest independent customer rankings from Which, it was determined that the traditional big energy companies had some of the lowest scores for customer service and value for money, yet some customers still feel secure with them. On the contrary, rising independents, such as ourselves, were scoring highly in these areas and this is where I feel the difference lies. Regardless of your opinion on fossil fuels and/or renewables, it is more the value of looking after your customers, understanding their concerns and dealing with them efficiently that has become somewhat lost for the ‘Big Six’. It is true that they have a larger proportion of customers to serve with a larger workforce, but that should not be to the detriment to the service they provide. What were are seeing now, as evidenced by the recent Ofgem price hikes, is the ‘Big Six’ once again failing consumers in these areas, with most of the top names putting costs up by £96 a year on average as of April. I am not one to not acknowledge that energy firms are tongue-tied in some respects in passing regulated costs on; there are times when we must. However, customers could also benefit from a little research. Even with growing numbers of consumers switching, nearly 60% of all households in the UK are still on standard variable rate tariffs, those that are subject to the incoming Ofgem hikes. So, the real question is why aren’t more customers switching? Heritage, loyalty and brand association. These facets really should not come at cost of paying more for energy. I really believe it is down to time-sensitivity and a misunderstanding around the barriers to switching, with cost somewhere in the middle. According to MoneySuperMarket, 75% of us would switch if we could save £149.99. A hefty figure, but why not the £96 highlighted earlier? That is still pretty good, and something that would add up nicely over the years. I understand we are time-poor as a nation, it’s well publicised, but we’re all well averse in switching phone contracts and insurance deals, so why not where our energy comes from? Truth be told, I believe it’s an age-old notion that energy is ‘just something that comes with the house, not worth the hours or hassle to change.’ But in all honesty, it takes a matter of seconds to switch. Firms such as ourselves offer this and more via a quick and easy quote online. Best of all, many energy providers will help manage the switching process for you, contacting your current provider and notifying them of your intentions. I would also like to challenge this notion that once an energy firm ‘gets you’, you are ‘locked in’ for years upon end in ever rising contract costs. If you are on a standard variable tariff, you can switch to a new provider at any time. What’s more, even if you are in a fixed term energy deal, which can be subject to exit fees, sometimes the cost involved outweighs the savings you can make with your new provider. Customers must do their best to ask more of energy firms, check the service they are being given and hold it up against national bill averages. Compare what your neighbours, friends and family are paying under similar living circumstances, and weigh up if you are being given a fair deal. Living costs and regulated price hikes are always going to be an ever present worry, so I call on both customers and energy firms to do their due diligence in these respects. Age-old energy firms relying on their reputation must take a serious inward look at their lessening market share to understand why they are failing customers. It’s time to make a change now, both from business attitude and a consumer standpoint; switching is quick, easy and a vital notion to bear in mind, as both retaining custom and saving money becomes an ever-growing sticking point in the energy market.

Read More

Top 5 Things to Look For in a Sustainable Energy Partner

Article | March 12, 2020

Organizations worldwide are prioritizing renewable energy as a path to achieving increasingly ambitious sustainability goals. Many organizations are committing to 100 percent sourced renewable energy through initiatives like RE100. When sustainability goals are publicized, the stakes for achievement are high. Increasingly, consumers and stakeholders want details about environmental impacts. Setting sustainability targets coincides with the rapid evolution of conventional energy supply. However, the complexity of renewables and their potential impact on business operations remain a primary concern. Successfully navigating this new landscape calls for more than just a power supplier; an energy partner who understands your needs and commitments is essential.

Read More

ADVANTAGES OF RENEWABLE RESOURCES AND ENERGY EFFICIENCY

Article | March 19, 2020

This article explores the benefits of renewable energy classified into a variety of types that includes solar energy solutions, hydroelectric, wind, geothermal, and biomass. Mostly, Wind Turbines and Solar Panels are essential to every area as it increases the health value of a community. Promoting health benefits is highly recognized as it can boost a possibility that can turn around the capability of the non-renewable as it will be more efficient and environmental. However, some things could lead to advrerse outcomes, such as losing revenue coming from known industries, but on the contrary, lots of positive impacts that will generate significant improvement. The following indicates the advantages and how it is promoting energy efficiency in society.

Read More

Spotlight

Enbridge

As a transporter of energy, we operate the world’s longest and most complex crude oil and liquids transportation system across Canada and the U.S. As a distributor of energy, we own and operate Canada’s largest natural gas distribution company, serving more than two million customers in Ontario, Quebec, New Brunswick, and New York State. As a generator of energy, we have invested over $3-billion in wind, solar, geothermal, waste heat recovery, and other alternative energy technology projects – all of which have the capacity to generate more than 1,800 megawatts (MW) of zero-emission energy, and provide enough electricity to supply nearly 600,000 homes. We also have a significant and growing natural-gas gathering, transmission, and midstream business (transporting about 15 per cent of Texas natural gas production), and an increasing involvement in power transmission. We employ more than 11,000 people, primarily in Canada and the U.S., and have been named one of Canada’s Top 100 Employer

Events